WOULD ALL CUSTOMERS, WHETHER YOU'RE ON THE ON-LINE DESPATCHER SYSTEM, OR YOU SEND MANUAL MANIFESTS, REMEMBER THAT YOU NEED TO PHONE IN TO CUSTOMER SERVICES EACH DAY, BEFORE 13.30HRS TO LET US KNOW HOW MANY PALLETS THERE ARE TO COLLECT.

EVEN IF YOUR NOT QUITE SURE OF FINAL PALLET FIGURES, WE WOULD APPRECIATE KNOWING AN APPROXIMATION OF WHAT THERE IS TO COLLECT ON THE DAY.

WE ASK FOR THIS INFORMATION SO THAT WE CAN GAUGE WHAT VEHICLE WE NEED TO SEND INTO OUR CUSTOMERS AND WHAT THE TRANSPORT REQUIREMENT IS FOR THE AREAS WE COVER.

WE DO NOT WANT TO JEOPARDISE COLLECTING YOUR FREIGHT BECAUSE WE HAVEN'T ALLOCATED THE RIGHT SIZE VEHICLE. THE INFORMATION THAT YOU GIVE US HELPS US TO MAINTAIN THE HIGH LEVEL OF SERVICE THAT YOU HAVE BECOME USED TO AND WE WOULD NOT WANT TO COMPROMISE THIS.

THANK YOU FOR YOUR ASSISTANCE

LINKLINE EXPRESS CUSTOMER SERVICES